Q/ What methods do you use?
At RLC we use various methods from wet extraction/encapsulation and dry cleaning.
Q/ Can you guarantee to remove all spots and stains?
No unfortunately no one can, and it depends what it is, how long it's been there, and what fibre the carpet is. We will, however, endeavour to try remove all spot and stains.
Q/ How long does it take to clean a carpet or a 3 piece?
There is no way of knowing this depending on what we are cleaning, spots and stains we encounter.
Q/ Why do your appointment say can be an hour before or after the allotted time?
Even though we try to keep as close to our appointment as possible, we don't know what we will encounter once we turn up for the appointment so jobs can be finished earlier or later than expected.
Parking outside premises
If we can't park outside please use another cleaner, we don't do flats or premises we can't park out side of. So if we need to use car park (high rise flat , houses with no roads ) then we will not carry out your appointment.
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